Bank Papua Goes into Digital Business

The Regional Development Bank (BPD) Papua has re-launched a digital-based digital banking service application or a Papua Digital Service after recently launching the Papua Customer Care (PACE) service through the WhatsApp Bisnis platform.

A Director of Operations of Bank Papua Isak S. Wopari said the Papua Digital Service application is a service feature making it easy for Bank Papua customers to be able to take queue numbers anytime and anywhere via cell phones.

“So that customers no longer need to come to the bank to take queue numbers and queue longer because everything can be monitored in real time via cell phones,” he said, Wednesday, September 8, 2021.

According to Isak, this application is the result of a collaboration between Bank Papua and Antrique. Through this application, customers can also provide feedback and responses directly to Bank Papua for the services they have received.

“This is a form of our commitment to always grow and provide maximum service to the community,” he said.

He explained that his party hopes that the health protocols will continue to be applied to all  Branch Offices of Bank Papua so that they can assist the government in dealing with the COVID-19 pandemic.

“And if there are no obstacles, next month Bank Papua will immediately launch the CMS Corporate/Internet banking application and a Laku Pandai Agent,” he said.

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He added that in the future, his party hopes that Bank Papua can continue to synergize in creating innovations and digital business solutions through services that provide convenience for stakeholders, shareholders, customers, especially the Papuan people.

As for the initial piloting, the Papua Digital Service will be available at KCU Jayapura, KC Abepura, KC Sentani and following KC Sorong, KCU Manokwari, KC Merauke, KC Biak, KC Arso, KC Timika, as well as other  Bank Papua branch offices.

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